contact us

Need help? 
Contact The Merch Collective

email: customercare@themerchcollectiveinc.freshdesk.com
telephone: +1 855.93.MERCH (936.3724) 

Monday - Friday 6:00AM PT - 6:00PM PT; closed Saturdays, Sundays & holidays.

Please refrain from sending multiple emails or leaving several voice messages as this can delay our Care Team's ability to research your order and assist you.  Has it been 5-7 business days since first contacting us?  Follow-up with us here.

When emailing us, please include:

  • order number (when available)
  • your first and last name
  • address (including zip code)
  • telephone number